1. We co-create

 By working over short but intense sprints of 2 weeks with a core team of approximately 6 people and involving a broader group of stakeholders at key-moments.

1. Kick-off

We start by organizing a kick-off moment to make sure the whole team is on the same page.

During this phase we try to find the answer to questions like: what is the goal of your project? What's the knowledge your team is already working with? Who are the internal stakeholders?

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“I found the philosophy of co-creating very interesting. This way you don’t get  the typical briefing thrown over the wall and a while later a design thrown  back. Collaboration is key.”

Michael Renier

Digital Customer Service Manager