1. We co-create
By working over short but intense sprints of 2 weeks with a core team of approximately 6 people and involving a broader group of stakeholders at key-moments.
We start by organizing a kick-off moment to make sure the whole team is on the same page.
During this phase we try to find the answer to questions like: what is the goal of your project? What's the knowledge your team is already working with? Who are the internal stakeholders?
“I found the philosophy of co-creating very interesting. This way you don’t get the typical brieﬁng thrown over the wall and a while later a design thrown back. Collaboration is key.”
Digital Customer Service Manager