Want to Maximize conversions?
Boost retention?
Reduce inbound calls?
Stop relying on your gut feeling
Start using psychology based principles on all your digital channels

Do you feel like most of your decisions are based on gut feeling? You're not the only one.
A lot of people who work in digital are searching how to:
improve conversions
avoid calls to customer service center
build a good customer relationship
Solutions based on science, have a bigger chance for success
Behavior design combines the knowledge of human behavior (behavior psychology) with UX and copywriting.
This gives you concrete handles to reach your KPIs.
UX
Behavior psychology
Copywriting
“Now we know why we make a certain decision. We are not arguing anymore because we have the behavior design theory to fall back on. The whole team is much more aligned.”

Lotte Semal
Brand Guardian
@AVA
What our clients love about behavior design (and our streamlined process)

Informed decisions without the useless arguments and personal opinions
Know what to A/B-test and have a higher success rate
Getting to know their real customer
Align disjointed (customer) journeys and pages
Make a team work closer together and increase support from within the organisation
Putting 'Agile', 'Customer Centricity' and 'Design Thinking' into practice
A structured way of working
They are also enthusiastic about what we do
We successfully applied behavior design
to sales and service challenges
Behavior designers are part of the innovation teams and customer centric way of working in companies like Uber, Instagram and Google.
In Belgium, these companies already saw the power of Behavior Design.
We work for companies just like yours
Start-ups, SMEs, substantial corporations, B2C, B2B
From big to smaller projects, with solutions for every budget.

























How can we help you?
Online academy and workshops
Theory immediately translated into practice (with lots of examples)
Practice on your own cases
Topics like copywriting, bringing bad news, designing e-mails, landing pages and sales funnels, emotional design,...
Me (and my team) want to master behavior design
Co-creation to maximize results
No traditional agency, we are in this together
We show everything we do, so you can learn
We want to become unnecessary for future projects
I want to work on a project together
Let's get to know each other

Elien,
Helps your company grow
When Elien is visiting, the only thing she asks for is a coffee